Privacy policy

Nora Mille Privacy Policy — United Kingdom

Last Updated: October 28, 2026

Nora Mille, operated by Anant Limited, provides this website at [WEBSITE URL] and its shopping services (the “Services”). Anant Limited is the controller of personal information under our control. Our store is powered by Shopify.

This policy explains how we handle personal information under applicable UK data protection law, including the UK GDPR, Data Protection Act 2018 and Privacy and Electronic Communications Regulations (PECR), as amended. Using our website does not replace consent where legally required.

Personal Information We Collect

Depending on your interactions with us, we may collect:

  • Contact, billing and delivery details, including your name, address, email and phone number.
  • Order, payment, return and transaction information. Payment details may be processed directly by Shopify or payment providers.
  • Account details, preferences and customer-support communications.
  • Device, browser, IP address and website-usage information, including information collected through cookies where permitted.

We obtain information from you, through your use of the Services, and from service providers or partners where lawfully permitted. We collect only information reasonably necessary for the purposes described here.

How We Use Your Information

We use information to process payments, fulfil and deliver orders, manage accounts, handle returns, provide support, protect against fraud and improve our Services. Where permitted, we may use it for marketing or personalised advertising.

Our lawful bases are:

  • Contract: Processing orders, delivery, returns and requested services.
  • Legal obligations: Meeting applicable tax, accounting and other legal requirements.
  • Legitimate interests: Security, fraud prevention, customer support and service improvement, where your rights do not override those interests.
  • Consent: Marketing, cookies and other activities where consent is required.

You may withdraw consent at any time, without affecting earlier lawful processing. Without information necessary for an order or service, we may be unable to provide it.

Sharing and Shopify

We may share information with Shopify and providers supporting payments, hosting, fulfilment, delivery, customer support, security and analytics. Marketing partners may receive information where permitted and subject to required consent. We may also disclose information at your direction, to meet legal obligations, protect legal rights or facilitate a lawful business transaction.

Shopify processes information to provide its services and may act independently for some purposes. Where enhanced Shopify features are used, their processing is subject to applicable policies and privacy choices. See Shopify’s Privacy Policy and Privacy Portal.

Cookies and Marketing

Cookies may support essential functions, preferences, analytics or advertising, depending on enabled features. Where consent is required, these technologies require your choice before use; continued browsing is not consent. Lawful PECR exceptions may apply subject to their conditions.

Use your browser settings and any available website controls to manage cookies, or contact us for assistance. Blocking cookies may affect functionality. Marketing emails or texts require consent or another valid PECR exception. You can unsubscribe at any time; essential order and service messages may continue.

Security and Retention

We use reasonable safeguards to protect personal information, but no system is completely secure. Avoid sending sensitive information through unsecured channels.

We retain information only as long as needed for orders, accounts, support, legal requirements, disputes and contractual obligations. Retention depends on the information’s purpose and applicable requirements. We then delete or anonymise it as appropriate.

International Transfers

Information may be processed outside the UK, including countries where Shopify or our providers operate. Restricted transfers require UK adequacy regulations, appropriate safeguards such as an approved transfer agreement, or a valid legal exception. Contact us for details of relevant destinations and safeguards, including copies subject to lawful redactions.

Your Rights and Choices

Subject to applicable conditions, you may request access, correction, deletion, restriction or portability of your information. You may object to processing based on legitimate interests and object to direct marketing at any time. Applicable safeguards also cover significant solely automated decisions, including human intervention and contesting a decision.

Contact support@noramille.com to exercise your rights. We may verify your identity or a representative’s authority. We normally respond within one month, without charge. Where a lawful extension or exception applies, we will explain it. See the ICO’s guidance on your rights.

Children and Third-Party Websites

Our Services are not directed at children. Where parental consent is legally required, it must be obtained. Contact us if a child has provided personal information so we can assess appropriate action. External websites have their own privacy policies and practices.

Complaints and Updates

Contact us with privacy concerns. You may also complain directly to the Information Commissioner’s Office. We may update this policy and its date, providing additional notice or obtaining consent where required.

Contact Information

Store name: Nora Mille
Website: [WEBSITE URL]
Email: support@noramille.com
Phone: [PHONE NUMBER]
Company name: Anant Limited
Company address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Company registration number: 76708800
Return warehouse: [RETURN WAREHOUSE ADDRESS — TO BE CONFIRMED]

Customer Service

Monday to Friday | 09:00–17:00 GMT
Weekends | 11:00–16:00 GMT

We aim to respond to inquiries within 24 hours.