Terms of service

Nora Mille Terms of Service — United Kingdom

Last updated: October 28, 2026

1. Overview

Nora Mille at [WEBSITE URL] is operated by Anant Limited. These terms apply to use of our website and purchases from us. Our contact and business details appear below. Nothing in these terms removes or limits mandatory UK consumer rights.

Our store is hosted by Shopify. Your purchase contract is with Anant Limited, not Shopify. Shopify provides the platform; this does not affect any rights that cannot lawfully be excluded.

2. Accounts and acceptable use

Provide accurate and current order, delivery and contact information, and keep account credentials secure. Do not use the website unlawfully, infringe intellectual property, upload malicious code, interfere with security or misuse other people’s information. We may restrict abusive or unlawful use without affecting existing consumer rights.

3. Products and electrical information

Product descriptions and selected variant details identify dimensions, materials, power requirements, included components and installation requirements. Screen colours may vary, but goods must match their description and meet applicable consumer standards. Do not assume a lamp is rechargeable, supplied with a bulb, fitted with a UK plug or suitable for a particular voltage unless the selected listing confirms it. Follow the supplied instructions and use a qualified installer where required. These instructions do not transfer our legal product-safety responsibilities to you.

4. Orders and payment

An order is an offer to purchase. Our order acceptance and dispatch confirmation establish the accepted order. If we cannot supply an item, we will contact you and refund payments for cancelled items. Prices and applicable delivery charges are shown before checkout; corrections do not authorise us to charge more without your agreement. [UK TAX AND IMPORT DUTY TREATMENT — TO BE CONFIRMED BEFORE LAUNCH]. Use a payment method you are authorised to use.

5. Delivery

See our Shipping Policy for free UK shipping, 1–3 business-day processing and estimated 8–12 business-day transit, approximately 9–15 business days total. These are estimates, not a waiver of delivery obligations. Goods remain our responsibility until received by you or your nominated recipient, subject to applicable law. Where no different delivery time is agreed, the statutory 30-day requirement applies.

6. Cancellations, returns and refunds

See our Refund and Return Policy. We accept cancellation requests within 3 hours and offer a 30-day return request period. These commercial promises are additional to UK distance-selling cancellation rights and rights relating to faulty, damaged, incorrect or not-as-described goods. Statutory rights are not conditional on original packaging or our discretionary approval.

7. Website content and third-party links

Website content belongs to us or the relevant rights holders. You may use it for personal shopping but may not reproduce it commercially without permission. Third-party sites and optional services have their own terms; links are not endorsements. We remain responsible for obligations imposed on us by law.

8. Privacy

Our Privacy Policy explains data use, legal bases, sharing, retention, cookies and your rights. Using this website does not replace consent where consent is legally required.

9. Liability and disputes

We do not exclude liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence, or any liability or consumer right that cannot legally be limited. Products must be satisfactory, fit for their stated purpose and as described. We are responsible for foreseeable loss caused by our breach or negligence as required by law. These terms do not impose a compulsory foreign court or deprive UK consumers of mandatory protections or access to courts available under applicable law. Contact us first so we can try to resolve a concern.

10. Changes

We may update these terms for future transactions. Changes do not retrospectively reduce rights for an existing order. If a provision is unenforceable, the remaining provisions continue where lawful.

Contact Information

Store name: Nora Mille
Website: [WEBSITE URL]
Email: support@noramille.com
Phone: [PHONE NUMBER]
Company name: Anant Limited
Company address: Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
Company registration number: 76708800
Return warehouse: [RETURN WAREHOUSE ADDRESS — TO BE CONFIRMED]